BUSINESS TERMS AND CONDITIONS

Last Updated: February 2026

1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and AYQ Solutions (“Company,” “we,” “us,” or “our”) governing your use of our services.

By engaging our services, including Website Design & Development, Mobile App Development, SEO Booster, Custom Software Development, Digital Marketing, and Website Maintenance & Handling, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our services.

2. Services Provided

2.1 Scope of Services

AYQ Solutions provides the following services:

• Website Design & Development – Custom website creation, redesign, and development services
• Mobile App Development – Native and cross-platform mobile application development
• SEO Booster – Search engine optimization services to improve online visibility
• Custom Software Development – Tailored software solutions for specific business needs
• Digital Marketing – Comprehensive digital marketing campaigns and strategies
• Website Maintenance & Handling – Ongoing website updates, security, and management

2.2 Service Specifications

The specific scope, deliverables, timelines, and costs for each project will be detailed in a separate Service Agreement, Proposal, or Statement of Work (SOW) that supplements these Terms.

3. Client Responsibilities

The Client agrees to:

• Provide accurate and complete information necessary for service delivery
• Respond to communications in a timely manner
• Provide access to necessary systems and accounts
• Review and approve deliverables within agreed timeframes
• Make payments according to agreed terms
• Ensure that all provided content does not infringe third-party rights

4. Payment Terms

4.1 Fees and Pricing

All service fees will be specified in the Service Agreement or Proposal.
All prices are quoted in Sri Lankan Rupees (LKR) unless otherwise stated and are exclusive of applicable taxes.

4.2 Payment Schedule

• A 30%–50% initial deposit is required before work begins
• Milestone payments may apply depending on the project
• Final payment is due upon project completion
• Monthly retainer services must be paid at the beginning of each billing cycle

4.3 Late Payments

Invoices are due within 7 days of the invoice date unless otherwise agreed.
Late payments may result in service suspension until payment is received.

4.4 Disputed Charges

Any disputed charges must be reported in writing within 10 days of the invoice date.

5. Project Timeline and Delays

5.1 Estimated Timelines

Project timelines are estimates and may change based on complexity and client responsiveness.

5.2 Client-Caused Delays

Delays caused by failure to provide content, approvals, or access will extend timelines accordingly. AYQ Solutions is not responsible for such delays.

6. Intellectual Property Rights

6.1 Client-Provided Materials

Clients retain ownership of materials they provide. AYQ Solutions is granted a limited license to use them for project completion.

6.2 Work Product

Upon full payment, the Client will own the final deliverables created specifically for them.

AYQ Solutions retains rights to:

• Pre-existing tools
• Frameworks
• Templates
• Methodologies

6.3 Third-Party Components

Some services may include third-party software or plugins. Clients are responsible for complying with third-party license terms.

6.4 Portfolio Rights

AYQ Solutions reserves the right to showcase completed projects in portfolios and marketing materials unless confidentiality is requested in writing.

7. Revisions and Changes

7.1 Included Revisions

Each service package includes a specified number of revisions as mentioned in the Service Agreement.

7.2 Additional Revisions

Additional revisions beyond scope may incur extra charges.

7.3 Scope Changes

Scope changes must be agreed upon in writing and may affect pricing and timelines.

8. Warranties and Disclaimers

8.1 Service Warranty

AYQ Solutions guarantees services will be delivered professionally according to industry standards.

8.2 Disclaimer

Services are provided “as is.”
We do not guarantee that services will be uninterrupted or error-free.

8.3 SEO & Marketing Results

We do not guarantee specific SEO rankings, website traffic, or advertising results, as outcomes depend on external factors beyond our control.

9. Limitation of Liability

AYQ Solutions’ total liability shall not exceed the total amount paid by the Client for the specific service in question.

We are not liable for indirect or consequential damages, including loss of profits, data, or business opportunities.

10. Confidentiality

Both parties agree to keep confidential information private and use it solely for project purposes.

This obligation continues for 2 years after termination.

11. Termination

11.1 Termination by Client

Clients may terminate services in writing. Payment for completed work remains due.

11.2 Termination by Company

We may terminate services if:

• Payments are not made
• Terms are violated
• Illegal or unethical activities occur

11.3 Effect of Termination

Completed work will be delivered upon full payment.

12. Indemnification

The Client agrees to indemnify and hold AYQ Solutions harmless against claims arising from client-provided content or misuse of deliverables.

13. Force Majeure

Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, government actions, internet failures, or emergencies.

14. Dispute Resolution

14.1 Negotiation

Parties agree to attempt good faith negotiation first.

14.2 Arbitration

Unresolved disputes shall be settled under the laws of Sri Lanka.

14.3 Governing Law

These Terms shall be governed by the laws of the Democratic Socialist Republic of Sri Lanka.

15. General Provisions

• These Terms constitute the full agreement
• Amendments may be made by updating the website
• Clients may not transfer agreements without consent
• Invalid provisions do not affect the remainder
• Both parties act as independent contractors

16. Contact Information

Company Name: AYQ Solutions
Email: info@ayqsolutions.com
Phone: +94 788257441
Address: +94 788257441

17. Acknowledgment

By engaging AYQ Solutions’ services, you confirm that you have read, understood, and agreed to these Terms and Conditions.